Executive - Reports (customer support)

Full job description

Job Title: Executive - Reports

Location: Hyderabad

Employment Type: Full-time | Timings: Shift based (8am-4pm) or (2:30pm - 10pm)

About the Role

We are looking for a motivated and responsible individual to join our Reports Team. The

candidate will play a key role in handling partner coordination, addressing customer queries,

and ensuring smooth operations. This role requires strong communication skills, patience,

problem-solving ability, and flexibility to work across different shifts as per business

requirements.

Key Responsibilities

● Coordinate with partners to resolve queries and ensure timely completion of work.

● Address and manage customer queries with responsibility and patience.

● Collaborate effectively with team members to deliver consistent results.

● Learn processes quickly and adapt to changes as needed.

● Ensure accuracy and attention to detail while preparing and managing reports.

● Maintain flexibility with work timings as per team and business needs.

Requirements

● Strong problem-solving skills with a focus on getting work done.

● Good communication skills (verbal and written).

● Quick learner with the ability to adapt to new processes.

● Responsible, patient, and customer-focused.

● Team player with collaborative attitude.

● Flexible with work timings.

Preferred Qualifications

● Prior experience in customer service, reporting or coordination roles is a plus.

Pay: ₹30,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Work Location: In person