Operation Executive

Full job description

Key ResponsibilitiesOperations Management

• Handle day-to-day operational activities and ensure smooth workflow.
• Monitor and track operational performance and service delivery.
• Coordinate with different departments to ensure timely completion of tasks.
• Prepare and maintain operational reports, MIS, and documentation.

Process Coordination

• Ensure adherence to company policies and operational procedures.
• Identify process improvement opportunities and implement operational efficiencies.
• Maintain accurate records of operational activities and transactions.
• Support management in planning and executing operational strategies.

Team & Client Coordination

• Coordinate with clients, vendors, and internal stakeholders.
• Address operational queries and resolve issues promptly.
• Follow up on pending tasks and ensure timely closure.
• Assist in onboarding and training new employees when required.

Data Management & Reporting

• Generate daily, weekly, and monthly reports.
• Maintain databases and operational records.
• Analyze operational data and provide insights to management.
• Ensure data accuracy and compliance with company standards.

Required Qualifications

• Bachelor's degree in Business Administration, Operations, Management, or a related field.
• 1–3 years of experience in Operations, Administration, Customer Support, or a similar role.
• Freshers with excellent communication and analytical skills may also apply.

Required Skills

• Strong communication and interpersonal skills.
• Good knowledge of MS Excel, Word, and PowerPoint.
• Excellent organizational and multitasking abilities.
• Analytical and problem-solving skills.
• Attention to detail and accuracy.
• Ability to work independently and in a team environment.

Preferred Skills

• Experience with CRM, ERP, or MIS tools.
• Basic knowledge of reporting and data analysis.
• Ability to handle multiple tasks under tight deadlines.

Job Type

• Full-Time

Department

• Operations

Reporting To

• Operations Manager / Operations Team Lead

Location

• Ghatkopar

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person